Frequently Asked Questions
Everything you need to know about styling your space with Décor.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. For larger furniture items, delivery may take 10-14 business days depending on your location.
What is your return policy for home accents?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Currently, Décor ships to all 50 U.S. states and Canada. We are working on expanding our logistics to support more international destinations soon.
Are your products sustainably sourced?
We prioritize ethical craftsmanship. Many of our wooden and textile products are sourced from sustainable forests and fair-trade certified artisans.
What should I do if my item arrives damaged?
Please contact our support team within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund immediately.
Can I track my shipment in real-time?
Yes, once your order is processed, you will receive a tracking number via email to monitor your package's journey to your doorstep.